Customer Care Representative
Tevis Family of Companies Tevis Family of Companies Airville, PA Airville, PA $16.
83 - $19.
23 an hour $16.
83 - $19.
23 an hour Requirements:
High school diploma/GED Customer service experience Strong math and problem-solving skills Work history suggesting ability to actively listen, multitask, and be detail-oriented Proficient with Microsoft Word, Excel, and Outlook Bilingual in English and Spanish Preferred
Responsibilities:
Effectively communicate with customers by telephone and in person to provide information about our products and services Keep accurate details of activities in the database of customer accounts Upsell our products and services Work diligently to resolve customers' problems Identify the necessary information needed to delegate incoming calls to the next person Resolve conflicts or otherwise negotiate to create a more positive experience for customers Assist in taking new sales calls and lead follow ups Make outbound calls to existing customers
Benefits:
On-Demand Pay Company-Paid Short-Term Disability and Life Insurance Health Insurance with Employer Contribution and Health Savings Account Dental and Vision Insurance Long-Term Disability Flexible Spending Accounts 401(k) with Company Match and Profit Sharing Paid Time Off and Holidays Employee Discounts/Friends & Family Discounts Pay:
$16.
83 - $19.
23 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
83 - $19.
23 an hour $16.
83 - $19.
23 an hour Requirements:
High school diploma/GED Customer service experience Strong math and problem-solving skills Work history suggesting ability to actively listen, multitask, and be detail-oriented Proficient with Microsoft Word, Excel, and Outlook Bilingual in English and Spanish Preferred
Responsibilities:
Effectively communicate with customers by telephone and in person to provide information about our products and services Keep accurate details of activities in the database of customer accounts Upsell our products and services Work diligently to resolve customers' problems Identify the necessary information needed to delegate incoming calls to the next person Resolve conflicts or otherwise negotiate to create a more positive experience for customers Assist in taking new sales calls and lead follow ups Make outbound calls to existing customers
Benefits:
On-Demand Pay Company-Paid Short-Term Disability and Life Insurance Health Insurance with Employer Contribution and Health Savings Account Dental and Vision Insurance Long-Term Disability Flexible Spending Accounts 401(k) with Company Match and Profit Sharing Paid Time Off and Holidays Employee Discounts/Friends & Family Discounts Pay:
$16.
83 - $19.
23 per hour.
Estimated Salary: $20 to $28 per hour based on qualifications.
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